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Welcome to the new and improved MDL Customer Care weekly updates
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Welcome to the new and improved weekly updates mailing from MDL Customer Care. We hope you enjoy our updated format which will continue to summarize the new content on the MDL Customer Care website each week as well as provide you with quick links to other useful information including:
- Links to the MDL eService portal for submitting and updating service requests
- Links to upcoming webinars providing useful information on using and maintaining your MDL products
- Other important news from MDL Customer Care such as planned systems downtimes, holidays, etc...
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MDL eService for online submission of Service Requests
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MDL eService
is now available for submitting, tracking, and reviewing your Service Requests.
- Submit new service requests
- Update existing service requests
- View updates from MDL for your service requests
- Review old service requests from you and others at your company
- Provide feedback to MDL Customer Care
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Planned Elsevier MDL system outages
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- DiscoveryGate - No system outages are anticipated this week
- www.mdl.com - No system outages are anticipated this week
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