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You can get support on our Web site by submitting your technical issues using this online form or contact us by phone. Click here for a complete list of the World Wide Support Contacts.

When you contact Elsevier MDL Technical Support, the support specialist who handles your issue will help you select the appropriate customer value number.

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Submit a Technical Issue

*First Name

*Last Name

Phone Number

Company

*Country

*Email Address

*Product

Product Name

Product Version

*Client Platform

Client Version

*Server Platform

Server Version

*Are all users of this product affected?	Yes	No

*Is this an installation issue?	Yes	No

*Customer Priority

Error Message (s)

*Problem Description

North America
Tel. (800) 326-3002
Tel. (925) 543-8225

Central Europe
Tel. +41 61-486-8880

France
Tel. +33-145-36-8022

United Kingdom
Tel. +44 (0) 1276 701520

Japan
Tel. +81-3-3230-8027

Korea
Tel. 82-2-551-0501

China and Hong Kong
Tel. +86-10-82676188